Does One Care cover durable medical equipment (DME) like wheelchairs, hearing aids, catheters, or diabetes supplies?

Yes. Your One Care plan covers all the same DME as MassHealth and Medicare, and may cover additional DME. Everyone’s needs are different, so work with your care team - your healthcare providers and your Care Partner, Care Manager, or Care Coordinator to find out if your DME will be covered. Your care team can also help coordinate fittings, repairs, and more. There is no out-of-pocket cost for DME.

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I received a bill after an appointment with my provider, but I thought my One Care plan was going to cover it. What should I do?