How do I find out who my Care Partner (CCA enrollees) or my Care Manager (Tufts Health Unify enrollees) or my Care Coordinator (UnitedHealthcare Connected) is?

When you join One Care, your One Care plan will tell you who your Care Partner, Care Manager, or Care Coordinator is. This person is a key member of your care team, so it’s important to know who they are and how to reach them. If you don’t know their name (or forgot it), you can call your One Care plan to ask who they are and how to contact them. Feel free to contact My Ombudsman if you need more help.

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What is an individualized care plan (ICP)? How do I get one?

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What is care coordination in One Care?