I pay for marketplace health insurance through the Health Connector. Can My Ombudsman help me?

FAQ
Written By Colin Killick

No, My Ombudsman works exclusively with MassHealth members.


The Health Connector Consumer Ombudsman can help resolve problems related to Health Connector billing, enrollment, website function, or customer service. For any other issue, contact your insurance plan’s member services department. The phone number is usually printed on your member ID card or can be found online.

Colin Killick
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Your website says you are part of the Disability Policy Consortium. Do you also help MassHealth members who do not have disabilities?