If I join One Care, do I have to change my Primary Care Provider (PCP) or any of my specialists?

If your provider is part of your One Care plan, you do not need to change. Ask your provider’s office if they accept your One Care plan (Commonwealth Care Alliance, Tufts Health Unify, or UnitedHealthcare Connected). If they don’t normally accept your One Care plan, you can keep seeing them up to 90 days after you join the plan (or until your individualized care plan (ICP) is completed), at no cost to you. This period is also known as the Continuity of Care period. During that time, your One Care plan will reach out to your provider to see if they would like to join their network. If the provider declines, after those 90 days pass, you will be required to see providers in the One Care network, with some exceptions. Reach out to your One Care plan for more information. If you need further assistance, feel free to contact My Ombudsman.