What should I do if I unexpectedly lost my MassHealth coverage and cannot access my prescriptions or treatment?

Written By Sonny Oram

Sometimes people discover that their MassHealth coverage has ended or changed, and they don’t know why. As a result, they can’t access important services like prescriptions, mental health care, or treatment for chronic conditions. If you are in this kind of situation, we suggest calling the MassHealth Customer Service Center at (800)-841-2900 or the Health Care for All helpline at (800)-272-4232. You can also call My Ombudsman and we will explore options for getting access to any medically necessary services as soon as possible.

Sonny Oram

Sonny Oram founded Qwear in 2011: the world’s first online queer fashion incubator. Their work has been featured in The New York Times, The Boston Globe, Huffpost, and Buzzeed, among others. Sonny has been published in books including Beyonce in Formation and The Dangers of Fashion: Towards Ethical and Sustainable Solutions. In 2019, Sonny founded Qwear Media to help diversify advertising.

Outside of Qwear, Sonny works at MIT as a Communications Officer, where they use their expertise in creating online movements to curate MIT’s online presence.

Previous

Is My Ombudsman the same as a long-term care or nursing home ombudsman?
Next

Does MassHealth cover testing and treatment for COVID-19?