I have Medicare and MassHealth. Can My Ombudsman help me?

FAQ

If your question or concern is related to a MassHealth benefit, we can help. If you do not, we will still do our best to refer you to the right place. One common place we refer to is SHINE (Serving the Health Insurance Needs of Everyone) They provide free health insurance information and counseling to all MA residents with Medicare. You can call SHINE at (800) 243-4636.


Sonny Oram

Sonny Oram founded Qwear in 2011: the world’s first online queer fashion incubator. Their work has been featured in The New York Times, The Boston Globe, Huffpost, and Buzzeed, among others. Sonny has been published in books including Beyonce in Formation and The Dangers of Fashion: Towards Ethical and Sustainable Solutions. In 2019, Sonny founded Qwear Media to help diversify advertising.

Outside of Qwear, Sonny works at MIT as a Communications Officer, where they use their expertise in creating online movements to curate MIT’s online presence.

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Your website says you are part of the Disability Policy Consortium. Do you also help MassHealth members who do not have disabilities?

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What is the difference between My Ombudsman and the MassHealth Customer Service Center?